We recover your lost items

We investigate your case, activate the appropriate channels and perform constant follow-up with lost property offices, airports, police forces, city councils and other responsible agencies to help you recover your item as soon as possible.

Specialists in:

Airports Airlines Hotels & Accommodation Transport Cities & Public Spaces
Lost suitcases at airport
Person looking for lost items

An Effective Process

How we solve your case

We are specialists in locating lost items and making sure the correct department processes the incident.

1. Tell us what happened

Fill out our form detailing where, when and what you have lost as exactly as possible.

2. We activate the search

We verify the appropriate protocol and submit a formal claim to the corresponding department.

3. Intense follow-up

We call, insist, mediate and trace the case. We handle the operational stress. You relax.

4. Recovery

If we locate your item, we guide you on the next steps or coordinate the shipping to your home as an optional extra service.

Save time, unanswered emails and frustration.

Constantly calling a foreign airport or the reception of a hotel where you stayed three days ago is often a desperate process.

  • We act fast

    We know exactly where to file the claim, with the required documentation, to put your item on priority.

  • Multilingual Support

    We overcome the language barrier by mediating for you, with agents managing hundreds of international cases.

Have you lost something important? Time is money. The sooner we start, the better.